Fill out the form below with your questions or comments and we’ll get back to you shortly.
(You must notify us within 1 week of shipment arrival)
If you are not satisfied with the product you received, do not throw away the product. To be eligible to receive a refund on the product, we need to have picture evidence of the damaged, thawed, or spoiled product. We will not refund any purchases without picture evidence. Please email us at ([email protected]) to start the process of refund. Meat that is slightly thawed is likely still salvageable, and should not be thrown away. Product that is thrown away without consulting us first will not be eligible for a refund.
If the product was damaged during shipment, we can offer to resend you a similar product. However, the same rules apply as above, we need photo evidence of the damaged packaging.
Store credit is an eligible refund option. We can also send you similar products in exchange for the product lost.
Purchasing products through your local co-op supports local farmers, ranchers and artisans producing healthier products for your family and community. By supporting your local co-ops, you are helping your environment by minimizing the carbon footprint created by the large industrial food-distribution networks around the U.S. and world. Numerous co-ops around the metroplex distribute organic produce to their members once or twice monthly, normally every other Tuesday. Holy Cow’s Grassfed Beef works with many different Co-ops. Reach out to us at [email protected] so that we can find the closest Co-Op for you!
5109 82nd, Lubbock
Natural Health Market
4414 82nd, Lubbock
Natural Foods Market
2311 Wadley Ave, Midland
213 South Main Street, Seminole
Lubbock Downtown Farmers
Buddy Holly and 19th Street
June 1st – October 26th
Home Location (pre-orders only)
5214 70th Street, Lubbock